I was incredibly disappointed with the bobblehead product and services. There were multiple issues:
1. The bobblehead didn’t look like us at all despite providing feedback and multiple photos. In the end, we gave up and accepted what they put together.
2. We received the bobblehead the day after our wedding despite the 10-14 business day guarantee - it ended up being 15 business days
3. I requested a refund for ordering the wrong SKU and was promised it literally five times and it was never processed.
Do NOT order from this shady company as they are unethical and unresponsive.